Plain English · NanoTab Pay

Refunds & disputes

Last updated: November 2026. For any payment problem, email support@nanotab.dev first — we will always try to put it right.

How payments settle (and what that means)

Payments are USDC transfers on the Base blockchain. Once confirmed on-chain they cannot be pulled back by NanoTab — no one can reverse them unilaterally, and we will not pretend otherwise. Our 2% fee is taken as part of that same transfer; you receive 98% directly in your wallet.

When we will arrange a refund

If you paid and the content was not delivered, was not as described, or you were charged twice for the same read, email us with the link, the amount and (if you have it) the transaction hash. Where the payment reached the seller, we will contact the seller and arrange a return transfer; where NanoTab is at fault, we will cover it. Duplicate or clearly mistaken payments fall in the same route.

Sellers

Describe your content honestly in its title. If a buyer disputes a read, we may ask you to refund or to fix the listing, and repeated misleading listings may be removed. Keep your link — bookmark it after you publish; there is no account dashboard. To request a takedown, email us with the link.

Timescales

Email support@nanotab.dev and we aim to reply within two working days. Refund transfers, once agreed, are sent on Base and are usually visible within minutes.

See also: Terms · Contact